FAQs

Sales

Referral Program

We have decided to implement a referral program for all of you. When you refer a friend to our site, you will be rewarded. Here is how it will work:

For every month a person you refer originally signs up for, you will recieve 1 credit. I.E. - A friend signs up for 3 months, you get 3 credits.

For EVERY 3 Credits you get we will add 1 month on to your subscription!!!! Max is 1 month per referral.

To get your credit, You just need to ask the people you send to Give the name you signed up with on their sign up page.

Once we recieve the the payment, we will add the credit to your profile which you can find once you login under My Plans.

credits

Upgrades
Renewal
Refunds

Technical

Placing a Ticket

YOU MUST FOLLOW ALL OTHER INSTRUCTIONS IN THE TECHNICAL SECTION ON YOUR ISSUE BEFORE PLACING A TICKET

If you are continuing to have issues or a channel is down or the issue is not listed under our Technical FAQs section then you should place a ticket under our HelpDesk

helpdesk

Finding Username & Password
Entering Username & Password
Account Details
Updating Content
Setting Up Player
Changing Players
Parental Locks
Speed Test
Using Other Players


***NO Refunds***